Contact & Privacy Requests
Contact details
Operator: Prospered J and J LLC. Location: California, United States. Support and privacy contact: Support@weprospereai.com. The owner responds on weekends. The planned automatic acknowledgment says a reply will arrive within five business days. Exact weekend hours, the meaning of business days and holiday handling must be specified. This draft does not install an email autoresponder or verify mailbox operation.
Preparing a support or privacy request
Identify Nova ID, briefly describe the problem or request, and use the email associated with the account where practical. For a suite-wide deletion request, name every app you use. Do not send passwords, payment-card details, sensitive student records or copies of identity documents.
Available account controls
The Nova ID account portal includes account deletion and session controls. Deleting identity does not automatically erase data stored by other Nova apps. Delete app data first where controls exist, or arrange a suite-wide request before deleting your identity.
Parents and guardians
Parents and guardians can contact Support@weprospereai.com about eligibility or a child’s information. Include only what is necessary to locate the account. Identity verification and request handling must be established; ordinary support timing does not replace applicable legal deadlines.
Security reports
Report suspected unauthorized access privately through the completed support channel. Avoid accessing other users’ information or posting credentials publicly. This draft does not create a bug-bounty program.